Management Programs

Tourism and Hospitality Management - Level 4

Course Overview

The Tourism and Hospitality Management Level 4 program at Learnovate Qatar is designed to provide students with foundational knowledge and skills essential for success in the dynamic tourism and hospitality industry. This course covers key concepts in customer service, event management, and operational management, preparing graduates for entry-level positions in tourism and hospitality.

Entry Requirements

Minimum age of 18 years
Proficiency in English (reading, writing, and speaking)
No prior qualifications required; however, a passion for the tourism and hospitality sector is advantageous

Qualification Structure

The Tourism and Hospitality Management Level 4 program consists of several modules that address important aspects of the industry.

Modules:

Overview of the tourism and hospitality sectors
Understanding the economic and cultural impact of tourism

Principles of providing outstanding customer service
Techniques for handling customer inquiries and complaints

Planning and organizing events within the hospitality context
Understanding logistics, budgeting, and marketing for events

Basics of managing hotel and restaurant operations
Key functions such as front office management, housekeeping, and food service

Introduction to marketing strategies specific to tourism
Understanding market trends and consumer behavior in travel

Concepts of sustainable tourism and its importance
Strategies for promoting responsibl travel and eco-friendly practices

Key Outcomes

Upon successful completion of the course, students will be able to:

Demonstrate a foundational understanding of tourism and hospitality principles.
Provide exceptional customer service in various hospitality settings.
Plan and execute events efficiently and effectively.
Manage operations within hospitality environments.
Apply marketing strategies tailored to the tourism industry.
Advocate for sustainable tourism practices within the sector.

Duration and Delivery

Duration: Approximately 3 to 4 months

Delivery Method:

In-person classes
Online learning options available for flexibility
Combination of theoretical lectures and hands-on practical sessions

Assessment and Verification

Students will be assessed through a mix of practical demonstrations, written assignments, and examinations.
Continuous assessments will ensure students meet the required competencies throughout the course.
Upon successful completion, students will receive a certification recognized by local and international tourism and hospitality authorities.

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